Popular Articles

  1. Payments

    Capturing Payments: When a customer pays for an order with their credit card, you must capture the payment, following the instructions detailed in the Billing Details tab .  Once you are in Billing Details, you’ll find the transact...
  2. Finding Your API Login

    Note: This is only necessary for users currently using Authorize.net as their payment gateway . The API Login and Transaction Key are crucial pieces of data used to connect your SimplePart website to your chosen payment gateway. In order for y...
  3. Your Guide to: Shipping Supplies

  4. How to Process an Order

    Making sure orders are processed in a timely manner is, potentially, the most important part of the e-commerce process. For your convenience, we’ve provided a quick tutorial video as well as step-by-step instructions you can refer back to as n...
  5. Setting Tax Rate Tiers

    Basic Tax Rates: When you enroll with SimplePart, your tax rate will initially be set based on the location of your dealership. This rate will be marked as your “primary” tax rate.  However, if you want to change this tax rate or a...
  6. Your Guide to: Onboarding

    After you’ve made the decision to sign a contract with SimplePart, you start a very important process—Onboarding. Once our Sales team passes your information on to our Setup team, they can begin the process. To start, they’ll need ...
  7. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use...
  8. Your Guide To Pricing Best Practices

    A key driver of sales for your website is pricing. How you price parts and accessories online will depend on your business’ goals. Following these steps will help you price your parts and accessories so you can meet your online objectives...
  9. Printing an Order

    When you are processing an order, it is important to make sure you have the parts in stock. To create an invoice to attach to your DMS invoice use the Print Order tab on the gray navigation bar.  Once the order has been printed, the &l...
  10. VIN Message & Checkout Message

    The VIN message notifies customers during their checkout process to provide the VIN Number for their vehicle, in order to ensure the accuracy of their order. For this reason, the VIN message is an important aspect of your Cart Page.  To make c...