Order Processing

Articles

How to Process an Order
Making sure orders are processed in a timely manner is, potentially, the most important part of the e-commerce process. For your convenience, we’ve provided a quick tutorial video as well as step-by-step instructions you can refer back to as n...
Editing Orders
Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use...
Printing an Order
When you are processing an order, it is important to make sure you have the parts in stock. To create an invoice to attach to your DMS invoice use the Print Order tab on the gray navigation bar.  Once the order has been printed, the &l...
Payments
Capturing Payments: When a customer pays for an order with their credit card, you must capture the payment, following the instructions detailed in the Billing Details section.  Once you are in Billing Details section, you’ll...
PayPal Pro Setup
When it comes to ease of use and security, PayPal is a favorite among both businesses and consumers. On your SimplePart site, you have the ability to integrate either PayPal Standard, Pro, or Express as valid payment options.  If you do not cu...
Fraud Practices
Fraud demands urgent attention and SimplePart has the tools and know-how to help you combat this issue. SimplePart’s Control Panel has several built-in features to help you take proactive measures against fraudulent orders: Look for a...
Setting Tax Rate Tiers
Basic Tax Rates: When you enroll with SimplePart, your tax rate will initially be set based on the location of your dealership. This rate will be marked as your “primary” tax rate.  However, if you want to change this tax rate or a...
Your Guide to: Shipping Supplies
Using ShipStation
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